Cancellation policy

Right of cancellation

You have the right to withdraw from this contract within fourteen days without specifying any reasons.

The withdrawal period of this contract is fourteen days from the day on, which you or a third party appointed by you which, is not the carrier, took or hast taken possession of the goods.

To exercise your right of withdrawal, you must inform us (YLUMI UG (limited liability), Lychener Str. 41, 10437 Berlin, Phone: +49 (0) 211 972 682 81, Managing Director: Amely Kuchenbäcker, Benjamin Kuchenbäcker) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. We provide an attached withdrawal form which can be used, but this is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the withdrawal right before the expiry of the withdrawal period.

Consequences of withdrawl

If you withdraw from this agreement, we will refund all payments we have received from you, including delivery costs (excepting additional costs, resulting from you by choosing a delivery method other than the cheapest standard delivery offered by us), immediately and at latest within 14 days from the day we receive notice of your withdrawal of this agreement. We will use the same means of payment for this refund as being used for the original transaction, unless expressly agreed on otherwise with you. You will not be charged any fees for this refund. We may refuse to refund until we have received the returned goods or until we have evidence that you have returned the goods, whichever comes first.

You must return or hand over the goods to us immediately and in any case within fourteen days at latest (from the day on which you have notified us of the withdrawal of this contract). The deadline is met if you dispatch the goods before the expiry of the fourteen-day deadline.

We bear the costs of returning the goods. They shall only be liable for any loss in value of the goods if such loss in value is due to an incorrect handling of the goods by checking the nature, properties and functioning of the goods.

Withdrawal form

If you wish to withdraw from the contract, please fill out this form and send it back.

– To

YLUMI UG (limited liability)
Lychener Str. 41
10437 Berlin

Managing Director:
Amely Kuchenbäcker,
Benjamin Kuchenbäcker

– I (*) hereby withdraw form the contract of purchase of the following goods and/or the provision of the following service (*)

– Ordered on /received on (*)

– Name of the consumer (*)

– Address of the consumer (*)

– Signature of the consumer (only on paper) (*)

– Date (*)

(*) please delete inappropriate